DEVELOPING DIGITAL TRANSFORMATION MANAGEMENT COMPETENCY FOR FUNCTIONAL DEPARTMENT HEADS OF PROVINCIAL DEPARTMENTS OF EDUCATION AND TRAINING: CURRENT SITUATION AND EXPERIMENTAL RESULTS
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Phan Thanh Cong
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This paper examines the current state of training for functional department heads of provincial Departments of Education and Training (DOETs) in Vietnam and tests the effectiveness of a competency-based intervention in digital transformation management competency. Drawing on a survey of 1,015 respondents across eight provinces and cities, findings reveal systemic weaknesses in post-training evaluation (M = 2.82), use of training results in performance appraisal (M = 2.86), and post-training monitoring (M = 2.99). An experimental training program conducted with 43 managers at Ninh Binh Province DOET demonstrated measurable gains in applied competencies — notably AI-assisted document drafting (2.91 → 3.60) and data reliability assessment (2.72 → 3.40) — while deep data analysis competencies require longer development pathways. The paper recommends three directions: competency-framework-aligned training design, tiered training programs by competency level, and post-training evaluation mechanisms linked to job performance outcomes.
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Authors
Phan Thanh Cong
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References:
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