PATIENT ROUTING SYSTEM AS A TOOL FOR MANAGING HOSPITAL RESILIENCE DURING THE COVID-19 PANDEMIC
Authors
Khusanov Anvar Mirzakbarovich, Alimova Hilola Pulatovna
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During the COVID-19 pandemic, patient routing became a key mechanism for maintaining hospital resilience. This study evaluated a multi-level dynamic routing model implemented at the Republican Specialized Hospital “Zangiota No. 1” for managing hospitalization flows. A retrospective–prospective analysis of admission and discharge data (2020–2025) assessed disease severity distribution, ICU transfer rates, and bed management efficiency. Formalized admission criteria, multi-stage triage, and regular clinical reassessment reduced inappropriate hospitalizations, optimized resource use, and improved timely access to intensive care. Predictive flow management helped prevent critical overload during peak epidemiological periods. The model demonstrated high adaptability, controllability, and scalability, supporting its use as an effective crisis-management tool and a foundation for sustainable multidisciplinary hospital operations.
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Authors
Khusanov Anvar Mirzakbarovich, Alimova Hilola Pulatovna
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References:
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