A Research Review of Human Resource Efficiency and Employee Motivation Issues

The main objective of organizations in both manufacturing and service sectors is to produce goods and services that society needs. Nowadays, the high level of quality of goods and services and the success of an organisation, along with the latest technology and equipment, are based on the right decisions, and the right and appropriate decisions depend on employees with professional knowledge and skills.

Currently, one of the most common problems in both the private sector and public institutions is the lack of qualified staff, lack of accurate staff evaluation indicators, and lack of motivation. In this regard, research is being conducted in the service sector to improve efficiency , effectiveness, quality and productivity.

The main purpose of the study is to highlight the importance of employee performance appraisal in public bodies and the application of motivational mechanisms, to assess the main motivating factors, to make suggestions based on the information obtained by analysing the characteristics necessary for an effective performance appraisal system in public bodies, salary, participation in decision-making, work evaluation in parallel with career opportunities, etc. to show that such indicators as, have a significant impact on the motivation of employees in public bodies, and to demonstrate that such indicators have a significant impact on the motivation of employees.

The research method is the analysis of written sources on labour evaluation and motivation mechanisms applied in the countries of the world, international experience. In addition, several institutions studied the mechanisms of appraisal and motivation in the public sector in Azerbaijan, and analysed the expected applications for future periods.

The research highlights key motivational tools, including economic, psychosocial, and organizational/administrative factors, and advocates for inclusive, transparent appraisal systems to enhance organizational productivity and cohesion.