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ORGANIZATION OF A CUSTOMER SERVICE SYSTEM IN TRADE ORGANIZATIONS

Year of publication

2023

city

Praha

Author

S.V. Panasenko, O.S. Karashchuk, A.F. Nikishin, T.V.Pankina, E.A. Mayorova

ISBN:978-80-88612-15-5
148
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148
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The purpose of the textbook on “Organization of a customer service system in trade organizations” is to study the basics of forming a customer service system in modern trade. The textbook is intended for students in such fields of study as 38.03.06 “trading business” and 38.04.06 “trading business” as part of bachelor's and master's programs.

Author

S.V. Panasenko, O.S. Karashchuk, A.F. Nikishin, T.V.Pankina, E.A. Mayorova

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