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The Young Scholars Journal, Issue 1/2017

Creativity in conflict resolution methods and approaches in tourism

Pages: 45 - 48

Authors: Lelchuk M., Semenova Z.

Abstract: The article is dedicated to creative approaches and methods of conflict resolution and their application in tourism. The problem of creativity in human resource management is very relevant, but in Russian tourism these methods are not commonly used. Russian mentality and tourism specifics make the system of conflict management more complicated.

Keywords: creativity, conflict resolution, tourism, HR management, Russia.

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